From left: Don Kingsbury, Bob Creason, and Jim Pace comprise the leadership team at Christian-Baker Company.
Robert L. Creason, CIC – President/Secretary
Bob graduated from Penn State University and started his insurance career with the INA. He left INA as a Senior Underwriter, and Casualty Product Line Supervisor for Workers Compensation. Before joining Christian-Baker Co., he was the Director, Insurance Services for the Hospital Association of Pennsylvania, where he was responsible for their endorsed programs and malpractice trust. In his current position as President of Christian Baker, he is both an account representative on varied commercial accounts and a specialist in professional liability. Mr. Creason was an instructor for Errors and Omissions, and Ethics for the Independent Insurance Agents of Pa.; receiving their Education Award in 1998. He is also a Founder and Past President of the Capital Area Independent Agents Association, a Past Director of the Professional Liability Underwriting Society, and a holder of the CIC designation.
Donald R. Kingsbury, CPCU – Vice President/Treasurer
Mr. Kingsbury brings to his clients a unique and very broad insurance perspective. Now with more than 25 years at Christian-Baker Company, he served 7 years with both regional and national insurers. With the formal training from these insurance companies, and his continuing education, including attaining the highest professional designation available, Chartered Property and Casualty Underwriter (CPCU) he can provide his clients truly professional counsel and expertise. Donald graduated from Lehigh University with a B.S. in Finance. He started his insurance career with Pennsylvania National Insurance Company as Commercial Lines Underwriter, where he was responsible for selection, pricing, coverage and reinsurance for business accounts.
James D. Pace, CIC – Vice President
Jim came to Christian-Baker Co. on January 1st, 1989 after working as an insurance agent in Marysville for 8 years. He started in the insurance business working with Life Insurance. He began selling auto and homeowners insurance and then quickly moved to commercial coverage. He came to Christian-Baker Co. to expand his ability to provide commercial coverage to a larger number of clients. Jim handles commercial insurance for a variety of clients. Jim also enjoys working with programs or special groups, such as the NWCOA and NWRA.
Janetta R. Brenner
Janetta has been with Christian-Baker Co. for more than 35 years. She started her insurance career at the Aetna Insurance Company in the accounting department. She manages the daily operations of the agency as well as the accounting procedures. When the Agency administered a statewide Lawyers Professional Liability program she was the underwriter for that program, working with Independent Insurance Agents statewide. She still enjoys working with Lawyers Professional Liability, Directors & Officers Liability and Bonds. Janetta is a current member and Past President of the Capital Area Independent Agents Association.
Alan W. Gallagher, CES, CBC
Mr. Gallagher began his career in insurance as a self-employed, independent insurance agent initially concentrating on the sale of Voluntary Employee Benefits. Alan then expanded his portfolio of products and services to include group health insurance; and other employer paid benefits such as dental, vision, life, and disability insurances. Alan joined CBC four years ago to manage its Life & Health Division, concentrating on helping the employer (group) market segment control the cost of employee benefits, while searching for cost effective ways to improve benefit plans. Alan has earned CES (Certified Enrollment Specialist) and CBC (Chartered Benefits Consultant) designation as well as being certified to sell Medicare insurance plans. He graduated from Penn State University with a Bachelor of Social Science Degree and is a retired U.S. Army Reserve Lieutenant Colonel.
Brian D. Warner CPCU, CIC – Commercial Producer
Brian has more than 25 years experience in the insurance industry. Brian is a business graduate of Juniata College in Huntingdon Pennsylvania. His insurance education has been broadened by obtaining his CPCU ( Chartered Property and Casualty Underwriter) and CIC (Certified Insurance Counselor) designations. He started his career with insurance company, but has spent most of his years on the agency end of the business. Brian specializes working with commercial business of all sizes but also writes life insurance and personal insurance to meet his clients needs. His job is to find the best match for your company and Christian Baker’s group of over 40 insurance carriers. Brian strives to give his clients the service they deserve and is continually looking to find new clients.
Malinda M. Kern
Malinda has worked in the insurance industry for more than 20 years. She has worked at a Christian-Baker for the past 18 years. Malinda specializes in fulfilling the needs of her customers. She will take care of policy changes, certificates, billing, policy reviews and your other service needs. Malinda also works with our insurance carriers to insure a quality product is sent to her customers. Malinda has worked with many of our larger accounts and she is our Senior Commercial Lines Customer Service Representative.
Tamara L. Schory
Tamara has worked in the insurance industry for over 20 years. One of Tamara’s valuable assets is that she has customer service experience from both insurance carriers and insurance agencies. Tamara specializes in providing our customers with exceptional customer service. She takes care of both new and existing customers. She will process policy changes and certificates, and reviews coverages with our customers. Christian-Baker also has a number of specialty programs that Tamara works with. Tamara enjoys speaking with and helping our great customers.
Stephen D. Swineford
Steve is a graduate of Shippensburg University and began his insurance career in 1992 with Liberty Mutual. He has also worked as a commercial producer for PMA Insurance and Murray Insurance. He came to Christian-Baker in September 2007. Steve continues to work primarily with commercial property & casualty accounts. He has worked extensively with client’s workers’ compensation needs and strives to provide outstanding proactive services. Steve is active in the Carlisle Area Chamber of Commerce, Mechanicsburg Club, and the Central Pennsylvania Blood Bank.
Susan M. Wharton
Susie began her insurance career working at Flanders Insurance for 3 years focusing on personal and commercial insurance. She began working at Christian-Baker Company in October 2004 where she primarily writes personal automobile and homeowners insurance. Susie’s goal is to make her clients feel important and not just a number. She strives to provide superior customer service and enjoys shopping accounts with different companies in an effort to get the best policy premiums.
Toby L. Heishman
Toby graduated from H.A.C.C with her Associates Degree in Business Studies. She has been involved in the insurance industry for over 10 years with positions in personal, life & health and commercial insurance. She has been at Christian Baker Company since July of 2006. Her various positions within our agency have allowed her to gain an extensive knowledge of numerous insurance products. Toby is an active member with the Carlisle Area Chamber of Commerce. She is on the ambassadors committee as well as the membership committee within this chamber. She is also on the board for her children’s preschool and active in her son’s local baseball association.
Toby takes part in many of the local women’s events and forums in Central Pennsylvania. She takes pride in helping local women owned businesses find proper insurance coverage at competitive rates. Toby works with business organizations of all sizes throughout the state of Pennsylvania. While she focuses primarily on insuring businesses and their many needs, she also writes personal, life, disability and critical illness insurance.
If you want to deal with an insurance producer who takes the time to listen to all of your insurance needs, then
Brendan joined the Christian-Baker Team in 2008.
Brendan began his insurance career in 1999 with Penn National Insurance and transitioned to the agency side in 2003. His skill in assisting businesses with commercial lines, and proven excellence in customer service, make him a valuable asset to the companies we represent and to the Christian-Baker agency. Brendan specializes in commercial property casualty coverage including property, auto, general/professional liability, and workers’ compensation. Brendan is 1998 graduate of the University of Pittsburgh with a Bachelor’s Degree in Communications.
Brendan’s goal as an insurance technician is to assist business owners in analyzing and better understanding their insurance needs and exposures.